Yes, customer service is incredible! As a paraplegic, it’s the perfect size for me because if it were any bigger, I would have a hard time maneuvering it. It is very narrow for its young size and I love it so much! She is easy to accessorize with a dress and wig and is perfect for playing the role of a friend. I love her moaning feature. Thank you for coming back to me. I love it so far and plan to buy a couple more wigs.